Summary of changes to Google’s Terms of Service
This summary should help you understand the key updates that we made to our Terms of Service. We hope that this page is helpful, but we urge you to read the Terms in full.
What’s covered in these terms
This section describes the purpose of the Terms and provides an overview of key sections.
- This section is new
- We added links to documents that helped to shape the Terms, including certain things that we’ve always believed to be true and a new overview of the way that Google’s business works
- We clarified that, to use our services, you must accept the Terms
This section identifies the name and location of the company that you’re contracting with and that provides the services that you use.
This section defines age requirements that apply to using Google services.
- This section is new
- We added a link to specific age requirements to manage your own Google Account
- If you’re a parent or legal guardian, we explained when you’re responsible for your child’s activity on the services
Your relationship with Google
This section helps define the relationship between you and Google as you interact with Google services.
- This section is new
- To ensure that you understand who we mean when we speak of ‘Google’, ‘we’, ‘us’ and ‘our’, we clarified that this means the companies in the Google corporate group
- We added a link to a list of the services that the Terms apply to
- We added Google Chrome, Google Chrome OS and Google Drive to the list of services that the Terms apply to. With this change, these services are governed by the Terms of Service and also a smaller set of service-specific additional terms. For Chrome and Chrome OS, please see the Chrome and Chrome OS summary of key changes.
What you can expect from us
This section describes our approach to improving and changing our services.
- We clarified why we might need to make changes or stop offering a service
- We committed to giving you notice if changes that we make to a service are significant and might negatively affect you (except in urgent situations such as a legal requirement)
What we expect from you
This section describes your responsibilities if you choose to use Google services.
- We added links to other policies and resources
- We clarified some basic rules of conduct when people interact with each other on our services
Permission to use your content
This section defines the scope of the permissions (or licence) that you grant to us if you choose to share content with our services.
- We simplified the structure and language, and provided examples to make the licence easier to understand. Note: we’re not changing how we use your content, or asking for additional permissions.
- We made the licence more precise. For example, we clarified that we’ll only publicly display your content if you’ve made it visible to others, and we clarified the duration of the licence.
- We also clarified what the licence does not cover. For example, the licence doesn’t affect your data protection rights.
Using Google services
Your Google Account
This section provides information about creating a Google Account and your responsibilities if you do create one.
- We added a link to the age requirements necessary to create a Google Account, and to resources to help you create an account
- We added a link to the Security Check-Up, to help you keep your Google Account secure
Using Google services on behalf of an organisation or business
This section explains that if you use the services on behalf of an organisation or as a business user, the administrator of that Google Account may have some control over how you use the services.
- We clarified that if you’re based in the European Union, the Terms don’t affect the rights that you may have as a business user under the EU Platform-to-Business Regulation
This section describes how we communicate with you regarding our services and how we use your feedback regarding our services.
Content in Google services
This section explains that as you use Google services, you may see (1) your content, (2) Google content and (3) content that belongs to other people and organisations. It provides you with information related to that content, how that content can be used, and how to contact us with any concerns.
- We added a link to the Google Brand Permissions page, which explains our brand standards and the permission that you’ll need if you’d like to use our branding
Software in Google services
This section describes software that you may find in our services, and explains the permissions given to you to use that software.
- We simplified the description of the licence that we grant you
In case of problems and disagreements
This section explains the legal concepts that establish expectations and responsibilities in case of problems.
- We used clearer language to explain that, by law, you have the right to (1) a certain quality of service, and (2) ways to fix problems if things go wrong, and that the Terms don’t limit or take away any of those rights
This section provides you with a warranty, which is an assurance that a product or service will perform to a certain standard.
- We have committed to providing our services using reasonable skill and care
This section provides you with a disclaimer that specifies and limits our legal responsibilities under the Terms and service-specific additional terms.
This section describes potential liabilities in case of problems — both liabilities to you and to Google. A liability is a loss from any type of legal claim. These Terms only limit our responsibilities as allowed by applicable law.
- We clarified that we’re only responsible for the rights and liabilities described in the Terms, the service-specific additional terms, and for things that can’t be limited by law
- We clarified that we don’t limit our liability for certain things, such as death or personal injury, fraud, gross negligence and wilful misconduct
- For business users and organisations, we added new language about what we’re accountable for in case of problems, including increasing the amount of money that you can recover from us and specifying the things that Google isn’t responsible for
- We clarified the indemnity that business users and organisations provide to us relating to unlawful use of the services or violation of the Terms or service-specific terms
Taking action in case of problems
This section describes the reasons why we might remove your content from our services or stop your access to Google services.
- We clarified the circumstances in which we can remove your content and when we might suspend or terminate your access to Google services
- We committed to notifying you in advance before taking action where reasonably possible and described some limited exceptions
- We added a link to an appeal process if you think that we’ve terminated your account in error
Handling requests for your data
This section describes how we respond to data disclosure requests, such as requests from government agencies.
- This section is new
Settling disputes, governing law and courts
This section explains which laws and courts we’ll use to resolve any legal disputes.
- We changed this section for business users and organisations. The laws of your country of residence now apply and you can file legal disputes in your local courts, which makes it easier for you if you want to file a dispute.
About these terms
This section describes the general provisions that apply to the Terms.
- We clarified that nothing in the Terms is intended to restrict any rights that you may have under law
- We clarified why we might make changes to the Terms or service-specific additional terms. Now you’ll receive advance notice from us if we’re going to make a material change, except when we launch a new feature or service, or if there’s an urgent situation.
- We clarified that if you don't agree to changes that we make to our Terms, you should remove your content and stop using the services or close your Google Account
This section describes key words that appear in the Terms.
- This section is new
Frequently asked questions
Why did you change your Terms of Service now?
We’re improving our Terms of Service and making them easier for you to understand. These changes reflect an evolving regulatory environment and also our ongoing efforts to simplify how we communicate with users.
What are the main changes?
Please see the summary of changes above for a detailed list of changes to our Terms of Service. At a glance, here’s what this update means for you:
- Improved readability: While our Terms remain a legal document, we’ve done our best to make them easier to understand, including by adding links to useful information and providing definitions.
- Better communication: We’ve clearly explained when we’ll make changes to our services (like adding or removing a feature) and when we’ll restrict or end a user’s access. And we’ll do more to notify you when a change negatively impacts your experience on our services. We’ve also described how we respond to data disclosure requests, such as requests from government agencies.
- Adding Google Chrome, Google Chrome OS and Google Drive to the Terms: Our improved Terms now cover Google Chrome, Google Chrome OS and Google Drive, which also have service-specific terms and policies to help you understand what’s unique to those services.
What do the updated Terms of Service mean for my privacy and data?
Why are you moving Google Drive, Google Chrome and Google Chrome OS to the Google-wide Terms of Service? What does this mean for my use of these products?
Does this have anything to do with the European Union Copyright Directive or GDPR?
No, these changes aren’t related to the European Union Copyright Directive or the General Data Protection Regulation (GDPR).
What if I don't accept the updated Terms of Service?
If you don’t agree to the new Terms, you should remove your content and stop using the services. You can also end your relationship with us at any time by deleting your Google Account.