An entity that belongs to the Google group of companies, which means Google LLC and its subsidiaries, including the following companies that provide consumer services in the EU: Google Ireland Limited, Google Commerce Limited and Google Dialer Inc.

business user

An individual or entity who is not a consumer (see consumer).

commercial guarantee

A commercial guarantee is a voluntary commitment that is in addition to the legal guarantee of conformity. The company offering the commercial guarantee agrees to (a) provide certain services; or (b) repair, replace or refund the consumer for defective items.


An individual who uses Google services for personal, non-commercial purposes outside of their trade, business, craft or profession. This includes 'consumers' as defined in Article 2.1 of the EU consumer rights directive. (See business user)


A legal right that allows the creator of an original work (such as a blog post, photo or video) to decide if and how that original work may be used by others, subject to certain limitations and exceptions.


A statement that limits someone’s legal responsibilities.

EU Platform-to-Business Regulation

The Regulation (EU) 2019/1150 on promoting fairness and transparency for business users of online intermediation services.

indemnify or indemnity

An individual or organisation’s contractual obligation to compensate the losses suffered by another individual or organisation from legal proceedings such as lawsuits.

intellectual property rights (IP rights)

Rights over the creations of a person’s mind, such as inventions (patent rights); literary and artistic works (copyright); designs (design rights), and symbols, names and images used in commerce (trademarks). IP rights may belong to you, another individual or an organisation.

lack of conformity

A legal concept that defines the difference between how something should work and how it actually works. Under the law, how something should work is based on how the seller or trader describes it, whether its quality and performance are satisfactory and its fitness for the usual purpose of such items.

legal guarantee

A legal guarantee is a requirement under the law that a seller or trader is liable if their digital content, services or goods are defective (that is, that they lack conformity).


A legal entity (such as a corporation, non-profit or school) and not an individual person.


The Google services that are subject to these terms are the products and services listed at, including:

  • apps and sites (like Search and Maps)
  • platforms (like Google Shopping)
  • integrated services (such as Maps embedded in other companies' apps or sites)
  • devices and other goods (like Google Nest)

Many of these services also include content that you can stream or interact with.


Symbols, names and images used in commerce that are capable of distinguishing the goods or services of one individual or organisation from those of another.

your content

Things that you create, upload, submit, store, send, receive or share using our services, such as:

  • Docs, Sheets and Slides that you create
  • blog posts that you upload through Blogger
  • reviews that you submit via Maps
  • videos that you store in Drive
  • emails that you send and receive through Gmail
  • pictures that you share with friends via Photos
  • travel itineraries that you share with Google
Google apps
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